Help
Answers to common questions. Can’t find yours? Send us a message.
Getting started
How do I start?
Sign up, choose your daily goal and what you want to focus on, then take the short placement test. It decides which texts and daily words suit you. If you're new to Arabic, choose “I'm a complete beginner”. Start learning →
What should I do each day?
Today shows your plan: carry on reading, review the flashcards that are due, and practise a phrase. Your streak grows on days you reach your daily goal, which you can change in your profile.
Reading and the dictionary
How do I look up a word?
In the reader, hover over a word for a quick meaning, or click it for its root, form and dictionary entry. You can also search the dictionary in Arabic (with or without vowels) or in English.
Where do the vowels and translations come from?
Graded texts are written with full vowels and glosses. On library pages, Vowels and Translation are prepared by AI the first time someone asks for them; the AI never changes the Arabic text itself. Free accounts can prepare a few new pages a day.
Can I read my own texts?
Yes. Upload a PDF, a photo of a page or a text file from the Library. Pages without usable text are read with OCR, which has a monthly allowance. Your uploads are private: only you can see them. Open the library →
Flashcards
How does reviewing work?
Words you save go into your review deck. Each time you remember a word it comes back later; if you forget it, it comes back sooner. Flashcards shows how many are due today.
Can I take my flashcards elsewhere?
On Pro you can export them as a file that Anki imports, from the Export page.
Plans and billing
What's the difference between Free and Pro?
Free includes the dictionaries, the library and reader, flashcards and all practice screens, with daily limits on AI help. Pro removes the limits and adds the conversation partner, word studies, offline books and Anki export. Compare plans →
How do I cancel?
From Plan & billing, at any time. You keep Pro until the end of the period you’ve paid for (or the end of your trial) and aren’t charged again. Your saved words and progress stay on the Free plan.
Where are my invoices?
On Plan & billing, with a receipt for each payment. To change your card, choose Update there.
Classes
How do I join my teacher's class?
Ask your teacher for the class code and enter it on the Classes page. Your teacher then sees your level, streak and progress on the readings they assign.
I'm a teacher. How do I get an account?
Teacher accounts are set up by us. Send us a message below with the topic “Schools & teacher accounts” and tell us about your class.
Your account and data
How do I change my email or password?
In your profile, under Account.
Can I download or delete my data?
Yes. Your profile has a download of everything you've added and your learning history, and a button to delete your account with all its data. Read our privacy policy →
Contact us
We read every message and reply by email, usually within two working days.